Can I get pricing 24/7?
Yes, the online ordering system allows you to receive quotes instantly.
What material thickness’s can be cut?
Check the drop down in the ordering interface to see selection of material and material thickness. If you do not see what you require, feel free to Email direct for a quote.
I have error message “not possible to calculate cutting time” what does it mean?
This usually means that there is some issue with the drawing itself, for solutions please reference the “New Users Guide”
Is there a minimum Charge?
Yes there is a minimum fee of €200.
I have error message “Quote price below limit” what does it mean?
This means that you job request is below the €200 minimum order.
Can parts be bent or welded?
Yes, email directly for a quotation.
What is the lead time?
Normal turn around time is 5-9 days, but each job can specify their “Requested delivery date”.
Is there an ordering surcharge
We endeavour to process all orders in a timely manner, depending on demand our time lead time may be adjusted. When selecting your requested delivery date, you have to be aware that there is a sur charge for faster turnaround times.
| Surcharge Rate |
| 3 Days – 50% |
| 4 Days – 40% |
| 5 Days – 30% |
| 6 Days – 20% |
| 7 Days – 10% |
| 8+ Days – 0% |
What is the maximum size of sheet material?
Most common size used is 3000mm x 1500mm, but this can vary depending of the material.